Information Champion

March 1, 2008

Unified Messaging

Filed under: General — betty @ 1:01 am

Single notification means utilizing SMS or similar techniques to notify the user about incoming messages/missed messages and/or communication attempts made. However, there is still a bigger advantage that unified messaging delivers. This is the technology’s ability to integrate flawlessly with other applications. For example, using appropriate technologies, a UM system could sense an incoming mail, decipher the receiver, find out his/her position (location based services), and send a SMS notification to him/her about a waiting mail in the inbox. The receiver, on the other hand, will have the facility to decide if the email is an urgent one and needs to be read immediately or if it is something to which you can reply later. With UM, end users can also choose to promptly read the mail via text-to-speech conversion or SMS if needed.
More on unified messaging and unified web messaging

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